Connection, Collaboration, and Customer Transformation A solution that will make EVERYONE happy. In today’s connected world, customers and security must go hand in hand. ServiceNow Customer Service Management partnered with Okta allows
Connection, Collaboration, and Customer Transformation
A solution that will make EVERYONE happy.
In today’s connected world, customers and security must go hand in hand. ServiceNow Customer Service Management partnered with Okta allows companies to connect to their customers in a secure and simplified manner with cloud based access management.
Join us for an introduction to ServiceNow’s Customer Service Management tool. You’ll learn how to deliver an effortless customer experience, connect teams to fix issues, and proactively prevent calls to maximize customer satisfaction. Great service isn’t just the responsibility of the customer service department. Connecting customer service to other departments helps to identify and resolve issues faster. Experience how to route work from customer service to field service, engineering, operations, finance, or legal.
Then, we’ll explore the seamless integration with Okta. ServiceNow allows a company to manage the full lifecycle of a customer relationship, enabling a suite of security offerings and capabilities that align with company and customer goals, all while meeting regulatory requirements. Okta, layered on top of ServiceNow, provides customers with comfort that all their information is protected and their interactions are secured.
Following the presentation, you’ll dash out with a family meal of your choice, from Pies & Pints in the Kenwood Collection, and dine in the comfort of your own home. Sounds like a win-win for everyone, right?
Realize great customer service management through:
• Increased customer satisfaction
• Reduced service costs
• Improved productivity
• Monitoring and identifying service patterns
• Improved product and service quality
• Increased Information security and protection
Date: Wednesday, March 21
3:30pm – Registration + Dinner Selections
4:00pm – Customer Service Management Presentation
5:00pm – Event Concludes + Meal Pickup
(Wednesday) 3:30 pm - 5:00 pm
5905 E Galbraith Rd. 3rd Floor Cincinnati, OH 45236
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