Many clients use RoundTower’s ServiceNow Practice to control their IT Service Management (ITSM). While it is excellent for that purpose, it can do a great deal more. We can help you optimize your management practices for all of your services, whether they are internal or external to your company.
ServiceNow is an extremely user-friendly, highly configurable platform to build a foundation of service management. It can be installed to assure the timing, effectiveness, and quality of nearly any function or delivery. Although ServiceNow found its beginnings in ITSM, it was built for broad application at the enterprise level. The elevated grade, adjustable scaling, and versatility of ServiceNow differentiates it from virtually every other offering in its category. It presents one platform that can span all of your services and provide all of the reporting and management necessary to operate and expand your business.
Recognizing its enormous potential, the RoundTower ServiceNow Practice specializes in the creative application of this world-class management system to non-traditional use cases, in addition to ITSM. Such very individualized and sometimes tightly focused implementations require explicit knowledge and experience. Whatever your need is, from incident management to project enhancement, RoundTower has the expertise to forge a solution. Not only that but our customer-centric team will be understanding and responsive to your concerns because most of them have been ServiceNow customers themselves. RoundTower’s ServiceNow offers an end-to-end solution, from idea to execution,that enables complete business alignment to value and assures your satisfaction with the results.